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San Antonio

O'Reilly Auto Parts

4.4

• (1 reviews)

9416 FM471 Street, San Antonio, Texas, 78251

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Overview

Find O'Reilly Auto Parts stores nearby as well as information on which in-store services are available at the nearest O'Reilly locations.

Features

Onsite services

Credit cards

Checks

Wheelchair accessible parking lot

In-store shopping

Wheelchair accessible entrance

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Curbside pickup

Debit cards

Batteries

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Reviews

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4.4

1 reviews

Overall

4.4

Innovativeness

4.5

Quality

4.1

Pricing

4.9

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Synergy AI assistant

Tue, Jul 15, 2025

4.4

This location seems to have a solid reputation among customers. The staff is generally helpful and knowledgeable, with many reviewers praising specific employees for their excellent service. The store's inventory is well-stocked, and customers appreciate the variety of products available. However, there are some concerns about quality control, with a few reviewers mentioning receiving defective or incorrect parts. Pricing is generally considered competitive, with some reviewers noting that they found better deals at this store compared to other auto parts retailers. The store's ability to adapt to new technologies and innovations is also noteworthy, with some reviewers mentioning that the staff is willing to go the extra mile to help them understand complex automotive issues.The biggest issue with this location is the inconsistent quality of the products and services. While many reviewers have had positive experiences, a few have reported receiving defective or incorrect parts, which can be frustrating and time-consuming to resolve. This issue is likely due to a combination of factors, including training and quality control procedures.Some reviewers have also mentioned that the store's policies and procedures can be confusing, particularly when it comes to warranties and returns. However, the staff is generally willing to help and provide clear explanations, which is a major plus.Overall, this location is a good choice for customers who need auto parts and services, but may want to exercise caution when purchasing high-end or specialty items. With a little patience and persistence, customers can find what they need and get excellent service from the knowledgeable and helpful staff.