San Antonio
Oak Park Nursing & Rehabilitation Center
7.18
7.18
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Gender-neutral restroom
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This business location offers a unique combination of rehabilitation and nursing services. The staff's dedication to providing quality care is evident in the numerous positive reviews. However, some reviewers have raised concerns about the facility's cleanliness and responsiveness to patient needs. The phone service is also a significant issue, with some reviewers waiting for extended periods to receive help. Despite these issues, the facility's efforts to provide a welcoming environment and engage residents in activities are commendable. The diverse range of amenities and features, such as wheelchair accessibility, suggests a commitment to accommodating residents' needs. However, the most pressing concern is the negative impact on patients' well-being due to the facility's handling of medication, hygiene, and support systems. The staff's ability to provide a compassionate and supportive environment is a significant aspect of the facility's care. The management team's efforts to address these concerns and improve the facility's services are essential to resolving the issues and providing a better experience for residents.
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