This beauty salon has been praised for its high-quality services, with many clients raving about their experiences with Patsy, one of the skilled stylists. Patsy is known for her exceptional ability to understand and cater to each client's unique hair needs, often achieving the impossible. Many clients have expressed their satisfaction with Patsy's work, mentioning that she is very professional, listens carefully to their requests, and provides great value for the price.However, there have been some issues with inconsistent quality in the past. A few clients have reported dissatisfaction with their haircuts and highlights, citing problems with the color not coming out correctly or the stylist being unprofessional. These incidents are few and far between, but they do suggest that the salon needs to work on maintaining a consistent level of quality across all staff members.In terms of pricing, the salon seems to offer great value for the price. Many clients have praised the reasonable prices and the fact that they get high-quality services for a fair cost. However, it's worth noting that some clients have been charged extra for services not mentioned in their initial Groupon voucher, which can be frustrating.As for innovativeness, the salon seems to be doing a good job of staying up-to-date with the latest trends and techniques. Many clients have praised Patsy's ability to create unique and beautiful hairstyles that reflect their personal style. However, it's worth noting that some clients have expressed disappointment with the lack of transparency and communication from the staff, which can make it difficult to know what to expect from a visit.One notable issue that has been reported by several clients is the problem of unprofessional behavior from the owner. A few clients have mentioned being kept waiting for extended periods of time, and one client even reported being asked to wait while the owner ate breakfast. This kind of behavior is unacceptable and suggests that the salon needs to work on improving its customer service.Overall, this beauty salon has a lot to offer, with high-quality services, reasonable prices, and a skilled team of stylists. However, it needs to work on maintaining a consistent level of quality, improving customer service, and being more transparent with clients about what to expect from a visit.