The business is located at a convenient address, Building 911, Castroville Rd Road, San Antonio City, with a clear and easy-to-find building. The office is wheelchair accessible, with a ramp for entrance, a parking lot, and a restroom. However, there have been some issues with communication and patient care.While the office has a well-established doctor, Orlando Rodriguez, M.D., and is known for Family Practice and Geriatrician services, some patients have reported difficulties in getting appointments and cancellations without proper communication. Some clients have praised Dr. Rodriguez for his patience and dedication to his patients, mentioning that he has been their doctor for years and has been a "godsend." Others have had very poor experiences, citing unprofessional staff, cancelled appointments, and a lack of patient-friendly service.The business is open Monday through Friday, with specific hours, but it's unclear if these hours are sufficient to accommodate all patients.Overall, the business has received 5-star reviews from some clients, while others have given it 1 star. This mixed feedback suggests that the business has both strong and weak areas that need improvement.One major concern is the issue of cancelled appointments and poor communication, which has resulted in some patients feeling unvalued and frustrated. It's essential for the business to address this issue and improve its communication and patient care to provide a better experience for all clients.