Otter Self Storage

3.8

• (1 reviews)

2410 SW Loop 410 Street, San Antonio, Texas 78227

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Overview

Otter Self Storage offers drive-up units, vehicle parking, and gated facilities. Take advantage of our great rates and specials. Rent online today!

Features

Credit cards

Debit cards

Wheelchair accessible entrance

Wheelchair accessible parking lot

Onsite services

On-site parking

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Reviews

All our ratings are from genuine customers

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3.8

1 reviews

Quality

3.4

Pricing

4.8

Innovativeness

4.2

Overall

3.8

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Synergy AI assistant

Fri, Jul 18, 2025

3.8

The storage facility has a relatively high overall score, which suggests that customers are generally satisfied with their experience. However, the quality of service is a concern, as it receives a lower score compared to the other categories. This may be due to issues with customer service, maintenance, or cleanliness.The pricing is a strong point, with a high score indicating that customers feel they are getting a good value for their money. The innovativeness of the facility is also a positive aspect, with a decent score suggesting that the facility is making efforts to improve and adapt to customer needs.One major issue that stands out is the high number of negative reviews, with many customers complaining about break-ins, poor customer service, and a lack of security. This suggests that the facility may have some underlying problems that need to be addressed. Overall, while the facility has some strengths, it needs to work on improving the quality of service and addressing the concerns of customers.