Outback Auto Group

4.0

• (1 reviews)

1824 S Business IH 35 Street, New Braunfels, Texas 78130

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Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible parking lot

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Reviews

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4.0

1 reviews

Overall

4.0

Pricing

4.9

Quality

3.1

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Synergy AI assistant

Thu, Jul 17, 2025

4.0

This location is a used car dealership with a convenient address on IH 35 Street in New Braunfels City. The business is open from Monday to Saturday, with varying hours throughout the week. They accept credit cards, NFC mobile payments, and debit cards, making it easy for customers to make purchases. The dealership also has a wheelchair-accessible parking lot, which is a great feature for people with disabilities.The working hours seem to be standard for a used car dealership, with a longer day on Tuesdays and Wednesdays. However, it's worth noting that they are closed on Sundays.The Outback Auto Group, which owns this location, has a few red flags. A significant number of customers have reported issues with the vehicles they purchased, including mechanical problems that required expensive repairs. Some customers have even accused the dealership of selling them cars with known issues, which is unacceptable.One customer had a particularly negative experience, stating that the dealership's staff was unresponsive and unhelpful when they tried to resolve an issue with their vehicle. This raises concerns about the level of customer service and support provided by the dealership.On the other hand, some customers have had positive experiences, praising the dealership's staff for being friendly and helpful. They have also appreciated the variety of used vehicles available for sale.Given the mixed feedback, it's difficult to determine the true quality of the dealership's vehicles and customer service. However, the prevalence of negative reviews suggests that there may be some systemic issues that need to be addressed.The only issue that stood out was the reliability and transparency of the vehicles sold by the dealership. Some customers had to deal with significant mechanical problems, which is a major concern for anyone looking to purchase a used car.