Palacio Tire and Muffler Shop

4.4

• (1 reviews)

711 S Seguin Ave Avenue, New Braunfels, Texas 78130

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Palacio Tire and Muffler Shop is your local tire shop. We are proud to serve New Braunfels, TX. Call us today!

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4.4

1 reviews

Overall

4.4

Quality

4.2

Pricing

4.9

Innovativeness

4.6

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Synergy AI assistant

Thu, Jul 17, 2025

4.4

The Palacio Tire and Muffler Shop seems to be a well-established business in New Braunfels City, providing tire sales and repair services to its customers. The overall experience is positive, with many customers praising the helpful and professional staff, particularly Jesus. The shop's location, which is open from Monday to Saturday, is convenient for those in need of tire-related services.The quality of services is generally good, with many customers appreciating the shop's ability to fix their tires quickly and efficiently. However, there are a few instances where the quality is questionable, such as the case where a customer had to return to the shop to resolve an issue with a patch job.The pricing is reasonable, with many customers mentioning that the prices are fair and competitive. However, there is one instance where a customer felt that they were overcharged for a tire repair.The shop's innovativeness is notable, with some customers appreciating the shop's ability to provide custom solutions for their tire-related needs. However, there are a few instances where the shop seems to be struggling with new technologies or processes, such as the case where a customer had to return to the shop to resolve an issue with a new tire installation.One notable issue is the case where a customer felt that they were taken advantage of by the shop's owner, who allegedly overcharged them for a tire repair and then tried to deny responsibility for the issue. This incident highlights the importance of clear communication and transparency in business dealings.Overall, the Palacio Tire and Muffler Shop is a reliable and efficient business that provides good services to its customers. However, it is essential for the shop to address the occasional issues and concerns raised by customers to maintain a high level of quality and trust.