PAM Health Specialty Hospital of San Antonio

3.9

• (1 reviews)

5418 N Loop 1604 W Street, San Antonio, Texas 78249

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Overview

PAM Health is committed to providing patients with the best care and outcomes. We offer both inpatient and outpatient therapy. Find a location near you.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

LGBTQ+ friendly

Identifies as women-owned

Identifies as veteran-owned

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Reviews

All our ratings are from genuine customers

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3.9

1 reviews

Overall

3.9

Pricing

4.3

Quality

4.0

Innovativeness

4.4

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Synergy AI assistant

Fri, Jul 18, 2025

3.9

The location of the business is a hospital that seems to have a mixed reputation among its clients. While some clients had very positive experiences with the staff, facilities, and care provided, others were less satisfied. The business has identified itself as women-owned and veteran-owned, which may contribute to its reputation for supporting certain demographics. The hospital appears to have a strong commitment to providing LGBTQ+ friendly services and accessibility features such as wheelchair-accessible parking and entrances.The staff at the hospital seems to be a significant factor in determining the overall experience. Some clients praised the professionalism, kindness, and dedication of the nurses, respiratory therapists, and other staff members. Others, however, reported poor communication, laziness, and a lack of empathy from certain staff members. The quality of care provided also appears to be a concern, with some clients reporting neglect and a lack of attention to their loved ones' needs.The pricing of the hospital is generally reported to be reasonable, with some clients noting that the costs were comparable to or even lower than other facilities. However, the innovativeness of the hospital's approaches and services is also reported to be high, with some clients praising the hospital's use of new technologies and treatments.A major issue that emerges from the client feedback is the communication and responsiveness of the hospital's staff. Several clients reported feeling neglected or ignored, with some even suggesting that the staff was lazy or uninterested in providing proper care. This is a significant concern, as effective communication and responsiveness are crucial for ensuring that patients receive the care they need.Despite these concerns, the hospital has also received numerous positive reviews and testimonials from satisfied clients. Many praised the hospital's staff, facilities, and care, noting that they felt supported and well-cared for during their stay. Some clients also reported feeling grateful for the hospital's efforts to accommodate their specific needs, such as providing LGBTQ+ friendly services or wheelchair-accessible facilities.Overall, the reputation of the hospital is complex and multifaceted. While some clients had very positive experiences, others reported significant concerns about the quality of care, communication, and responsiveness. As with any business, it is essential to weigh the positive and negative reviews and make an informed decision based on individual needs and priorities.