San Antonio
Papa Johns Pizza
11.54
11.54
Overview
Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts.
Features
Credit cards
Debit cards
NFC mobile payments
Takeout
Dinner
Wheelchair accessible entrance
Wheelchair accessible parking lot
Dinner
Dessert
Seating
High chairs
Free parking lot
Delivery
Lunch
Comfort food
Late-night food
Lunch
Free street parking
Kids' menu
Casual
No-contact delivery
Photos & videos
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Overall
Quality
Pricing
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The Papa John's location on Crestway Dr in Converse City is a mixed bag. The service is often slow, with some customers waiting over 40 minutes for their orders. This is not only frustrating but also unacceptable, especially when customers have been assured of a shorter wait time. Some employees seem to be inattentive and unresponsive, which can lead to a negative experience.
On the other hand, some customers have reported receiving hot and fresh pizzas, and the staff has been friendly and welcoming. However, these positive experiences are often overshadowed by the numerous complaints about slow service and incorrect orders.
The quality of the pizzas themselves seems to be inconsistent, with some customers receiving pizzas with almost no sauce or toppings, while others have reported finding it too bland or overcooked. The prices at this location seem to be average for a Papa John's, but the lack of value for money due to the slow service and incorrect orders is a major drawback.
The innovativeness of the location is unclear, as there is no information available about any new or unique offerings. However, the consistent complaints about slow service and incorrect orders suggest that the location could benefit from a refresh or revamp.
Overall, while there are some positive experiences to be found at this location, the slow service and inconsistent quality of the pizzas are major concerns. Until these issues are addressed, customers may want to consider alternative options. One major issue stands out: slow service, leading to a disappointing experience for many customers.
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