San Antonio
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Papa Johns Pizza
9.37
9.37
Overview
Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts.
Features
Credit cards
Debit cards
NFC mobile payments
Takeout
Dinner
Wheelchair accessible entrance
Wheelchair accessible parking lot
Dinner
Dessert
Free parking lot
Delivery
Lunch
Comfort food
Late-night food
Lunch
Free street parking
Kids' menu
Casual
Curbside pickup
No-contact delivery
Photos & videos
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Overall
Quality
Pricing
Innovativeness
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This Papa John's location has its strengths and weaknesses. The pricing is a significant advantage, with most customers finding it reasonable. However, the quality of the food is a concern, with many customers complaining about cold, rubbery, or undercooked pizzas. Some customers have also experienced issues with orders being incorrect or missing toppings. The innovativeness of the menu is also a mixed bag, with some customers enjoying the specialty pizzas and others finding the options too limited. The service at this location can be inconsistent, with some customers receiving great service and others being treated poorly. Some customers have reported having to wait a long time for their orders, even after placing them online. The atmosphere of the restaurant is casual, but some customers have reported feeling uncomfortable due to the lack of cleanliness and the presence of flies and other pests. The parking lot is free, which is a plus, but some customers have reported difficulty finding parking due to the high volume of customers. One significant issue at this location is the lack of attention to detail when it comes to orders. Many customers have reported receiving pizzas with incorrect toppings or missing items. This is a major concern, as it can be frustrating and disappointing for customers who are looking forward to enjoying a delicious meal. Overall, this Papa John's location has potential, but it needs to work on improving the quality of its food and service to meet customer expectations.
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