Park Terrace Apartments

3.7

• (1 reviews)

200 Whitewood St Street, San Antonio, Texas 78242

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Wheelchair accessible entrance

Wheelchair accessible parking lot

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3.7

1 reviews

Overall

3.7

Quality

3.2

Pricing

4.8

Innovativeness

3.9

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Synergy AI assistant

Fri, Jul 18, 2025

3.7

The business has a decent overall rating, which is a result of mixed feedback from previous clients. The quality of the apartments varies, with some residents mentioning issues with cleanliness and maintenance, while others praise the newly renovated units. Pricing seems to be competitive, which is a plus for the business. However, innovativeness is somewhat lacking, as the business has not introduced many new features or services in recent years.The business has made some efforts to improve, such as hiring a new maintenance team, which some residents have praised. However, there are still issues with maintenance, and some residents have reported problems with their apartments, such as non-functional air conditioning and roaches. The office staff is generally friendly, but some residents have mentioned that they can be rude or unhelpful at times.The business has a wheelchair-accessible parking lot and entrance, which is a plus for residents with disabilities. However, some residents have mentioned that the parking lot can be poorly maintained, with potholes and uneven surfaces.The business has a decent overall rating, but there are still some issues that need to be addressed. With some improvements to maintenance and customer service, this business could potentially reach its full potential.One issue that stands out is the problem with maintenance and repairs. Several residents have reported issues with their apartments, such as non-functional air conditioning and roaches, and some have mentioned that the business does not respond promptly to work orders. This is a major concern, as it can affect the quality of life for residents and make them feel unwelcome in their homes.The business has made some efforts to improve, such as hiring a new maintenance team, but more needs to be done to address this issue.