The business is located in a building with a wheelchair-accessible parking lot and entrance, which is a positive feature. However, some issues with the management and staff have been reported. The management has been accused of being unhelpful, unprofessional, and having a blind eye to problems in the building. Some tenants have reported bed bugs, pest problems, and safety concerns, which have not been adequately addressed. The business has a high rating of 3.2 from third-party sources, but the negative reviews suggest that there are significant issues that need to be addressed. It's worth noting that some reviewers have mentioned that the security cameras are not working, which is a concern for safety. The only positive feature mentioned by a reviewer is the secure environment for elderly tenants.Despite the mixed reviews, the business has a convenient location near public transportation and amenities like parks and libraries. However, the high number of negative reviews suggests that there are significant issues that need to be addressed by the management and staff.