Pedi Place @ Westover Hills

3.4

• (1 reviews)

3207 Rogers Rd Road, San Antonio, Texas 78251

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Appointments recommended

Appointment required

On-site parking

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Reviews

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3.4

1 reviews

Pricing

2.1

Overall

3.4

Quality

4.1

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Synergy AI assistant

Fri, Jul 18, 2025

3.4

This pediatric clinic has been a mixed bag for many parents and children who have visited it. On the positive side, the quality of care has been generally good, with many doctors and nurses being kind, patient, and thorough in their examinations and treatments. However, some parents have been unhappy with the prices charged, which they feel are too high and not transparent. The clinic's lack of innovativeness is a major concern, as many parents have complained about the clinic's outdated policies and practices, such as its rigid cancellation policy and its tendency to nickel and dime patients for every little thing. Some parents have also reported difficulties in getting appointments, particularly when their children are sick, and have been frustrated by the clinic's seeming lack of compassion and empathy.Despite these issues, the clinic has many dedicated and caring staff members who are committed to providing the best possible care for their patients. With some changes to its policies and practices, this clinic could potentially become a top-rated pediatric clinic in the area.Some notable issues that have been reported by parents include the clinic's tendency to charge high fees for things like medical records, shots, and follow-up appointments, as well as its rigid cancellation policy, which can result in patients being charged a $50 fee for missing an appointment. Some parents have also reported being charged for services that they did not receive, such as a "behavioral briefing" for their teenage children.On the other hand, some parents have reported having positive experiences at the clinic, praising the kindness and compassion of the doctors and nurses, as well as the clinic's clean and welcoming facilities. Some parents have also appreciated the clinic's convenient location and flexible scheduling.Overall, while this clinic has some strengths, it also has some significant weaknesses that need to be addressed in order for it to become a top-rated pediatric clinic.