business or service...

San Antonio

Pep Boys

4.0

• (1 reviews)

2015 Utica Ave Avenue, Brooklyn, New York 11234

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Overview

Get top-notch auto maintenance services at Pep Boys. Our technicians will keep your vehicle running smoothly. Visit us today!

Features

NFC mobile payments

Mechanic

Wi-Fi

Onsite services

Credit cards

Oil change

Checks

Wheelchair accessible parking lot

In-store shopping

In-store pickup

Appointments recommended

Wheelchair accessible restroom

Debit cards

Restroom

Photos & videos

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Reviews

All our ratings are from genuine customers

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4.0

1 reviews

Overall

4.0

Quality

4.0

Pricing

4.0

Innovativeness

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

4.0

The review of this Pep Boys location is mixed, reflecting a balance between positive and negative experiences. Overall, the rating is 4.0 out of 5, indicating a decent level of satisfaction. Quality of service is also rated 4.0, suggesting that while there may be some issues, the work is generally done well. Pricing is also rated 4.0, indicating that customers feel that the costs are reasonable, but not outstanding. The location seems to have a good range of services, including tire sales, car parts, and car service. They also offer amenities such as Wi-Fi, restrooms, and a mechanic on site. However, there are some issues with customer service. Some reviewers have reported being treated poorly or unprofessionally by staff, while others have had problems with the quality of work. One reviewer reported that their car was not properly serviced, resulting in further issues down the line. Another reviewer mentioned that they had to wait for an extended period of time for their car to be serviced. Despite these issues, many reviewers have reported having positive experiences at this location. Some reviewers have praised the staff for being friendly and helpful, while others have appreciated the convenient location and reasonable prices. One reviewer even reported that the staff went above and beyond to help them, providing excellent customer service. Overall, this Pep Boys location seems to be a decent option for those in need of car services, but with some room for improvement in terms of customer service and quality of work.