San Antonio
Pep Boys
Overview
Get top-notch auto maintenance services at Pep Boys. Our technicians will keep your vehicle running smoothly. Visit us today!
Features
NFC mobile payments
Mechanic
Wi-Fi
Onsite services
Credit cards
Oil change
Checks
Wheelchair accessible parking lot
In-store shopping
In-store pickup
Quick visit
Appointments recommended
On-site parking
Same-day delivery
Wheelchair accessible restroom
Debit cards
Batteries
Restroom
Delivery
Photos & videos
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Quality
Overall
Pricing
Innovativeness
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The business location at Building 61-01, Metropolitan Ave Avenue, Ridgewood City, has received positive reviews from customers. The overall experience is 4.2 out of 5, with some customers mentioning great service, friendly staff, and quick turnaround times. However, some customers have experienced issues with wait times, overpricing, and poor communication. The quality of service is average, with some customers reporting mixed results with their vehicle repairs. Pricing is generally considered reasonable, with some customers finding it to be the best option for their car needs. The business has demonstrated innovativeness in its services, with some customers appreciating the use of technology to manage appointments and communicate with customers.Some customers have praised the business for its honesty and transparency, with one customer mentioning that they were told about a potential issue with their brakes and given a detailed explanation of the repair. Others have appreciated the business's willingness to work with them to find a solution to their car problems. However, some customers have expressed frustration with the business's lack of accountability, with one customer reporting that their issue was not resolved despite multiple attempts to contact the business.One customer reported an issue with their car being damaged during service, and another customer mentioned that they were charged for a service that was not performed. These issues highlight the need for the business to improve its quality control and communication with customers.Overall, the business location at Building 61-01, Metropolitan Ave Avenue, Ridgewood City, has a mixed reputation, with some customers reporting great experiences and others experiencing issues with service quality and communication.
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Hours
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Categories
Automotive & Boat Service
Car Service
Car Parts
Tire Sales
Mechanic
Tire shop
Car repair and maintenance service
Auto repair shop
Brake shop
Oil change service
Transmission shop
Car battery store
Auto air conditioning service
Wheel alignment service
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