business or service...

San Antonio

Pep Boys

4.1

• (1 reviews)

145 US-46 Street, Lodi, New Jersey 07644

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Overview

Get top-notch auto maintenance services at Pep Boys. Our technicians will keep your vehicle running smoothly. Visit us today!

Features

NFC mobile payments

Mechanic

Wi-Fi

Onsite services

Credit cards

Oil change

Checks

Wheelchair accessible parking lot

In-store shopping

Wheelchair accessible entrance

In-store pickup

Quick visit

On-site parking

Wheelchair accessible restroom

Debit cards

Restroom

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Reviews

All our ratings are from genuine customers

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4.1

1 reviews

Overall

4.1

Innovativeness

4.5

Quality

3.1

Pricing

5.0

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Synergy AI assistant

Thu, Jul 17, 2025

4.1

The business has a medium rating. While it has some great qualities, such as excellent pricing and innovativeness, the quality of service is somewhat inconsistent. Some customers have had excellent experiences, but others have reported issues with the quality of work and communication.The business is located in a convenient spot, with on-site parking and a variety of payment options available. The staff is generally friendly and knowledgeable, with some standout employees like Vinsen, who have received praise for their excellent customer service.However, there have been some issues with the business's pricing and quality of work. Some customers have reported being overcharged or being told they need to pay for services they didn't request. Additionally, some customers have reported issues with the quality of work, including mistakes and unfinished jobs.Despite these issues, the business has a strong reputation and a loyal customer base. Many customers have reported having excellent experiences and would recommend the business to others. However, it's clear that the business needs to work on improving its quality of service and communication to ensure that all customers have a positive experience.Some notable issues include:* Inconsistent quality of work* Overcharging or being told to pay for unnecessary services* Issues with customer communication and service* Some employees have been reported to be rude or unhelpfulOverall, the business has potential, but it needs to work on improving its quality of service and communication to ensure that all customers have a positive experience.