San Antonio
Pep Boys
Overview
Get top-notch auto maintenance services at Pep Boys. Our technicians will keep your vehicle running smoothly. Visit us today!
Features
NFC mobile payments
Mechanic
Wi-Fi
Onsite services
Credit cards
Oil change
Checks
Wheelchair accessible parking lot
In-store shopping
In-store pickup
Quick visit
Appointments recommended
On-site parking
Wheelchair accessible restroom
Debit cards
Batteries
Restroom
Photos & videos
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Overall
Innovativeness
Quality
Pricing
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This Pep Boys location at 1941 Forest Ave in Staten Island City provides a decent experience for its customers. The overall rating of 4.1 is influenced by the mediocre quality of service, which is a 3.5 out of 5. While some customers have reported having their issues resolved quickly, others have experienced problems with their vehicles after visiting the store.The pricing at this location is generally considered reasonable, with a rating of 4.8 out of 5. However, some customers have reported being quoted high prices for repairs, which may be a concern for those on a tight budget.The innovativeness of this location is also noteworthy, with a rating of 4.4 out of 5. Customers have praised the staff for being knowledgeable and helpful in explaining the services they provide.Despite some negative reviews, many customers have reported having a positive experience at this Pep Boys location. Some have praised the staff for being friendly and professional, while others have appreciated the quick turnaround times for services such as oil changes and tire rotations.However, there have been some issues with the accuracy of the services provided. One customer reported that their vehicle was left with oil on the interior and exterior after a routine oil change. Another customer reported that their vehicle was not properly cleaned after a tire rotation.To improve their services, this Pep Boys location could focus on ensuring the accuracy and quality of their work. This might involve providing additional training to their staff and implementing more thorough quality control measures. By doing so, they can build trust with their customers and maintain a positive reputation in the community.
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Hours
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Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
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Categories
Automotive & Boat Service
Car Service
Car Parts
Tire Sales
Mechanic
Tire shop
Car repair and maintenance service
Auto repair shop
Brake shop
Oil change service
Transmission shop
Car battery store
Auto air conditioning service
Wheel alignment service
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