business or service...

San Antonio

Pep Boys

4.2

• (1 reviews)

6200 San Pedro Ave Avenue, San Antonio, Texas, 78216

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Overview

Get top-notch auto maintenance services at Pep Boys. Our technicians will keep your vehicle running smoothly. Visit us today!

Features

NFC mobile payments

Mechanic

Wi-Fi

Onsite services

Credit cards

Oil change

Checks

Wheelchair accessible parking lot

In-store shopping

In-store pickup

Quick visit

Wheelchair accessible restroom

Debit cards

Restroom

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Reviews

All our ratings are from genuine customers

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4.2

1 reviews

Overall

4.2

Pricing

5.0

Quality

3.1

Innovativeness

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

4.2

The review of this location provides an overall positive experience, however, there is a noticeable discrepancy between the quality of service and the high pricing score. The high quality of service is not consistently met across the customer reviews, with some customers expressing disappointment with the work done on their vehicles. Despite this, the location is praised for its innovative approaches and high-quality work. One notable issue is the discrepancy between the work done and the quality of the service, which may indicate a need for improved communication and quality control.The staff at this location is often praised for their friendly and helpful nature, with many customers mentioning specific employees who went above and beyond to provide excellent service. However, some customers have experienced delays and issues with communication, which can be frustrating.The location's willingness to accommodate customers' needs and provide quick and efficient service is a major plus. They offer a range of services, including oil changes, tire rotations, and brake repairs, and their staff is knowledgeable and able to provide recommendations and advice.Overall, this location has the potential to provide excellent service, but it may benefit from improved quality control and communication to ensure that customers receive the level of service they expect.Some reviewers have expressed frustration with the pricing, with some feeling that they were overcharged for services. However, the pricing score is still high, indicating that many customers feel that the location offers good value for the services provided.The location's innovative approaches and willingness to adapt to customers' needs are major strengths. They have implemented various programs and services to attract and retain customers, including loyalty programs and special promotions.One notable issue is the discrepancy between the work done and the quality of the service, which may indicate a need for improved communication and quality control. Despite this, the location is praised for its innovative approaches and high-quality work.