business or service...

San Antonio

Petco

4.3

• (1 reviews)

7507 31st Ave Avenue, East Elmhurst, New York 11370

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Directions

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Website

Overview

Chain with pet food & supplies such as toys, beds & pet technology products, plus medication.

Features

NFC mobile payments

Wi-Fi

Onsite services

Credit cards

Wheelchair accessible parking lot

In-store shopping

Wheelchair accessible entrance

In-store pickup

Quick visit

Curbside pickup

On-site parking

Same-day delivery

Wheelchair accessible restroom

Debit cards

Delivery

Photos & videos

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Reviews

All our ratings are from genuine customers

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4.3

1 reviews

Pricing

5.0

Innovativeness

4.5

Overall

4.3

Quality

3.1

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Synergy AI assistant

Thu, Jul 17, 2025

4.3

This location has received generally positive reviews from customers. However, some have mentioned issues with the quality of products and services, citing incidents such as a manager being rude, employees being unfriendly, and a lack of available staff. On the other hand, the location has received praise for its pricing, with many customers finding the prices to be competitive. The innovativeness of the location is also a strong point, with a wide range of products and services available for pets and their owners. However, the overall quality of the experience could be improved by addressing the issues mentioned by customers.One major issue that stands out is the inconsistent quality of service provided by the staff. While some customers have had positive experiences with friendly and helpful employees, others have reported being treated rudely or being ignored. This inconsistency can be frustrating for customers and may deter them from returning to the location. Additionally, some customers have mentioned that the location is often understaffed, which can lead to long wait times and a lack of available staff to assist with purchases or questions.Despite these issues, the location has many strengths, including its wide range of products and services, competitive pricing, and convenient location. The staff is generally knowledgeable and willing to help customers find what they need, and the location is clean and well-maintained. Overall, this location has the potential to be a great resource for pet owners, but it needs to address the issues with quality of service to fully realize its potential.