San Antonio
PetSmart
Overview
Chain featuring a range of pets, supplies & food (most offer grooming, boarding & other services).
Features
NFC mobile payments
Wi-Fi
Onsite services
Credit cards
Wheelchair accessible parking lot
In-store shopping
Wheelchair accessible entrance
In-store pickup
Quick visit
Curbside pickup
Debit cards
Delivery
Photos & videos
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Innovativeness
Overall
Quality
Pricing
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The store has a good overall score due to its variety of pet products, availability of different services, and a relatively long operating schedule. However, the quality of products and services is somewhat average, as some customers reported difficulties in finding certain items, and there were issues with grooming services. Pricing seems to be competitive, with many customers commenting on good prices and willingness to match competitors' prices. Innovativeness is somewhat high, as the store offers a range of services, including grooming, boarding, and training, which suggests a willingness to stay ahead of the competition.The store's cleanliness, organization, and presentation of products were generally praised by customers. Staff were often described as friendly and helpful, although some customers experienced rude or unprofessional behavior from certain employees. A notable issue is the high number of negative reviews, with many customers expressing disappointment with grooming services, customer service, and the handling of certain situations.While the store has a lot to offer, it seems that there are areas that need improvement, particularly in terms of quality control and customer service. Overall, the store seems like a good option for customers who are looking for a wide range of pet products and services, but may want to approach with caution due to the potential for inconsistent quality and customer service.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Shopping
Pet Food Shops
Pets Service
Pet supply store
Contact business
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