San Antonio
PetSmart
Overview
Chain featuring a range of pets, supplies & food (most offer grooming, boarding & other services).
Features
NFC mobile payments
Wi-Fi
Onsite services
Credit cards
Wheelchair accessible parking lot
In-store shopping
Wheelchair accessible entrance
In-store pickup
Quick visit
Curbside pickup
On-site parking
Same-day delivery
Debit cards
Delivery
Photos & videos
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Overall
Pricing
Quality
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This PetSmart location offers a wide range of pet food and supplies, with a clean and well-organized store. The staff is generally friendly and helpful, with some employees receiving praise for their excellent customer service and attention to detail. The store's variety of products caters to different types of pets, including dogs, cats, birds, and small animals. However, some customers have noted that the selection of products for certain types of pets, such as reptiles and birds, is limited. On the positive side, the store offers convenient services like same-day delivery, onsite services, and a variety of payment options, including credit cards and NFC mobile payments. The working hours are standard, with extended hours on weekends, and the store is wheelchair accessible. Unfortunately, some customers have experienced issues with the store's customer service, including rude staff members and mistakes with transactions. One customer also reported finding a flea infestation in their pet after a grooming session. While the store has its strengths, these issues need to be addressed to improve the overall customer experience.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Shopping
Pet Food Shops
Pets Service
Pet supply store
Contact business
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