San Antonio
PetSmart
Overview
Chain featuring a range of pets, supplies & food (most offer grooming, boarding & other services).
Features
NFC mobile payments
Wi-Fi
Onsite services
Credit cards
Checks
Wheelchair accessible parking lot
In-store shopping
Wheelchair accessible entrance
In-store pickup
Quick visit
Curbside pickup
On-site parking
Same-day delivery
Debit cards
Delivery
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Overall
Innovativeness
Pricing
Quality
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This PetSmart store on Forest Avenue in Staten Island City has a great selection of pet food and supplies. The staff is friendly and helpful, making it a convenient place to shop for your furry friends. Many customers have praised the store's cleanliness and organization, making it easy to find what you need. The store offers a variety of services, including grooming, boarding, and training, which are well-liked by customers.However, some customers have reported issues with the store's ability to accommodate Spanish-speaking customers, with one customer stating that they were not assisted in Spanish. Additionally, there have been some reports of poor customer service, including a situation where a customer was charged over $100 for a dog grooming service that they felt was not done correctly.Overall, this PetSmart store seems to be a good option for pet owners in the area, with a wide selection of products and services. However, it's worth noting that some customers have had negative experiences, and it's always a good idea to check reviews and ask questions before visiting the store.One thing that stands out is the excellent customer service provided by some employees, such as Justin, who went above and beyond to help a customer with an issue. This kind of service can make a big difference in a customer's experience and can lead to loyalty and positive word-of-mouth.Another notable aspect is the variety of services offered, including grooming, boarding, and training. These services can be very convenient for pet owners who need to travel or have busy schedules. However, some customers have reported that these services can be expensive, and it's worth comparing prices and services before booking an appointment.Overall, this PetSmart store is a solid option for pet owners in the area, but it's worth being aware of the potential issues and doing some research before visiting.
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Hours
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Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
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Categories
Shopping
Pet Food Shops
Pets Service
Pet supply store
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