This location seems to be a decent spot for pet grooming services. The PetSmart brand is well-known and trusted, and this particular location appears to be no exception. However, there are some concerns about the quality of care provided. One client reported that their pets were left for an extended period without being fed, and another mentioned that the groomer had an unprofessional attitude.On the plus side, the convenience of online booking and the pleasant staff are definite advantages. It's also worth noting that the location has a wheelchair-accessible entrance and parking lot, making it more inclusive for customers with disabilities.The pricing seems to be reasonable, with no major complaints from clients. However, the innovativeness of the services offered is a bit of a mixed bag. While the location seems to be doing a good job of providing standard pet grooming services, it's unclear whether they are pushing the boundaries of what's possible in terms of innovative services.The working hours are convenient, with extended hours on Thursdays and a more limited schedule on Sundays. Overall, this location is a solid choice for pet owners who need grooming services, but may want to keep an eye on their pets' well-being during the grooming process.A notable concern is the extended wait time of more than 4 hours for one client's dog, which may indicate issues with staffing or management.