PetSmart Grooming

3.5

• (1 reviews)

21019 U.S. Hwy 281 S Street . 818, San Antonio, Texas 78258

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Overview

Offshoot of the pet store chain focused on grooming services, including nail & ear care.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Onsite services

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Reviews

All our ratings are from genuine customers

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3.5

1 reviews

Pricing

4.1

Quality

3.4

Overall

3.5

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Synergy AI assistant

Thu, Jul 17, 2025

3.5

The PetSmart Grooming location on U.S. Hwy 281 S Street in San Antonio City is a pet grooming service that is part of a larger pet store chain. It offers a range of grooming services, including nail and ear care. The location is wheelchair accessible and offers onsite services. The staff is friendly, as mentioned by some customers, but there are some issues with customer service, including long wait times and disappointing experiences with some groomers. One customer reported a particularly upsetting experience with a groomer who ignored their wishes and cut their dog's hair too short. There is also a lack of flexibility in scheduling, with some customers reporting difficulty in setting up appointments ahead of time. Despite these issues, the location has received some positive reviews, including one customer who described their experience as "very nice." The working hours are standard, with the location open from 7am to 9pm Monday through Saturday and 10am to 6pm on Sunday. However, the pricing is generally good, with some customers reporting that the services were reasonably priced. Overall, the location seems to be struggling with some issues, but it may be worth visiting for pet owners who need grooming services in the area. One main issue that stands out is the need for better customer service and flexibility in scheduling appointments.