San Antonio
PetSmart Grooming
Overview
Offshoot of the pet store chain focused on grooming services, including nail & ear care.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
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Overall
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This pet grooming business is a part of a well-known pet store chain. It offers a range of grooming services, including nail and ear care. The staff is generally welcoming to both humans and their pets. Most clients have reported positive experiences with the grooming team, with some even mentioning that their pets looked and smelled cleaner after a visit. However, there have been some issues with customer service. One client had a bad experience with a groomer who was lazy and did a poor job on their pet. Another client was denied services because the staff couldn't understand the word "RABIA" on their pet's vaccine record, even though it was in Spanish. Despite these issues, the business seems to have a good reputation overall, with many satisfied clients. The working hours are convenient, with the business open from 7am to 9pm on weekdays and 10am to 6pm on Sundays. The location is wheelchair accessible, with a parking lot and entrance suitable for people with mobility issues. The prices for the grooming services seem to be reasonable, and the business has a high rating in this category. However, the quality of the services has been a bit inconsistent, with some clients reporting poor experiences with certain groomers. Overall, this business seems to be a good option for pet owners who need grooming services, but it's essential to be aware of the potential issues with customer service.
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Hours
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Thursday
Friday
Saturday
Sunday
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Tuesday
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Categories
Pets Service
Pet Grooming
Pet groomer
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