PetSmart Grooming

4.1

• (1 reviews)

11791 Bandera Rd Road, San Antonio, Texas, 78250

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Overview

Offshoot of the pet store chain focused on grooming services, including nail & ear care.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Onsite services

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Reviews

All our ratings are from genuine customers

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4.1

1 reviews

Pricing

5.0

Quality

3.8

Overall

4.1

Innovativeness

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

4.1

The location provides a convenient and easy experience for pet owners, with wheelchair accessible parking and entrance. The service options are also available on-site. While the working hours are flexible, it would be beneficial to have more consistent hours on weekends.The staff seems to be friendly and nice, as mentioned by some clients. However, there was an incident where a client felt uncomfortable with the groomer's approach and the way she handled their cat, which is a significant concern.The location appears to be clean, but one client mentioned that there was hair everywhere. On the other hand, some clients were satisfied with the shampoo and conditioner used, and the quality of the cuts, even if not the best.It's worth noting that the location has a rating of 4.0 overall, which is a good sign. However, the mixed feedback and the one incident where a client was not satisfied with the service raise some concerns.The innovativeness of the location seems to be on the higher side, as it's an offshoot of a pet store chain focused on grooming services. The fact that it's a one-stop-shop for pet owners could be seen as a positive aspect.Overall, the location seems to have its strengths and weaknesses, and it's essential for pet owners to be aware of the potential issues before visiting.