San Antonio
Physician's Health Services Clinic Inc.
7.42
7.42
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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This medical facility has a solid reputation among patients, with a noticeable emphasis on providing high-quality care and service. The staff is often described as friendly, professional, and courteous, making patients feel at ease during their visits. Doctors, such as Dr. Dempsey and Dr. Reyes, are praised for their thoroughness, knowledge, and kindness. On the other hand, there have been some complaints about long wait times, with some patients waiting for over two hours to see a doctor. There have also been instances of staff members being unprofessional or unhelpful, such as the office administrator being dishonest or harassing patients. One patient had a particularly bad experience with Dr. Petroni, but this seems to be an isolated incident.The clinic has made efforts to address these issues, as seen in the responses to patient complaints and the positive reviews that follow. However, more attention needs to be paid to reducing wait times and ensuring that all staff members adhere to high standards of professionalism and courtesy.
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