San Antonio
Planet Grocery Smoke & Vape
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Overall
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This tobacco shop is a reliable spot for customers to purchase their desired products. The staff is knowledgeable and can assist with any questions, as demonstrated by the helpful employee who spent time explaining the inventory to a customer. The shop's cleanliness and appearance have also been praised by customers, who appreciate the improvements made since the previous owners. However, there have been instances of poor customer service, with one employee being rude and dismissive. It's worth noting that the shop has a long waiting time to fill requests, as evident in one customer's disappointment in not receiving their desired product, the mini red packs of Swisher sweets. The shop's variety of payment options, including NFC mobile payments, debit cards, and credit cards, is convenient for customers. Despite some negative experiences, the shop has shown a willingness to listen to customer feedback and make amends, as seen in their response to a customer's complaint about a coupon issue. The shop's wheelchair accessibility features, such as a parking lot and entrance, are also appreciated by customers. Overall, the shop is a decent option for those looking for tobacco products, but it's essential to be prepared for potential issues with customer service.
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Shopping
Tobacco Shops
Smoke shop
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