Planet K Texas - West Ave

4.5

• (1 reviews)

11202 West Ave Avenue, San Antonio, Texas 78213

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NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

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4.5

1 reviews

Overall

4.5

Quality

4.3

Innovativeness

4.8

Pricing

5.0

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Synergy AI assistant

Thu, Jul 17, 2025

4.5

This location has a good reputation among customers. The overall score of 4.5 indicates a positive experience for most visitors. Quality of products and services is also generally good, with a score of 4.3 out of 5. However, it's worth noting that there are some mixed reviews about the quality of products, with a few customers mentioning issues with dried-out cigars and ineffective detox drinks. Pricing is consistently high, with a score of 5.0, indicating that customers feel the prices are reasonable for the quality and variety of products offered. The innovativeness of the location is also a strong point, with a score of 4.8, suggesting that customers appreciate the unique selection of products and the ability to find new and interesting items.The staff is generally friendly and helpful, with many customers mentioning the excellent customer service they received. However, there are a few instances of poor customer service, including one customer who felt ignored by the staff and another who experienced a negative interaction with a staff member. The location is well-stocked and has a wide variety of products, including gift items, electronics, and tobacco products. The payment options are convenient, with NFC mobile payments, debit cards, credit cards, and checks accepted.One area for improvement is the inconsistent quality of some products, as mentioned by a few customers. Additionally, the location could benefit from a more diverse selection of products to cater to a wider range of customers. Overall, this location is a good option for customers looking for a unique shopping experience and a wide variety of products.