This business location is a top choice for pet grooming in the area. The overall experience is excellent, with a high rating of 4.7 out of 5. The quality of services is also very high, with a rating of 4.8 out of 5. The prices are competitive, with a rating of 4.3 out of 5. The business is known for its innovative approach to pet grooming, with a rating of 4.9 out of 5.The business has a long list of satisfied customers, with many praising the friendly and welcoming staff, the clean and well-maintained facilities, and the excellent grooming services. Many customers have reported that their pets have had a positive experience, with some even commenting on the "puppy report card" feature that provides a detailed summary of their pet's visit.One of the standout features of this business is its commitment to customer service. The staff are described as friendly, patient, and caring, with many customers reporting that they felt comfortable leaving their pets in their care. The business also offers a range of services, including nail trims, baths, and haircuts, as well as special packages and promotions.However, one issue that has been reported by some customers is the lack of availability of appointments, particularly on weekends. Some customers have reported having to wait several days or even weeks for an appointment, which can be frustrating for pet owners who need to get their pets groomed quickly.Overall, this business is a great choice for pet owners who are looking for a high-quality grooming experience for their pets. While there may be some limitations in terms of availability, the business's commitment to customer service and innovative approach to pet grooming make it a top choice in the area.