Pleasanton Road Animal Hospital

4.3

• (1 reviews)

3810 Pleasanton Rd Road, San Antonio, Texas 78221

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Restroom

Appointments recommended

Appointment required

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Reviews

All our ratings are from genuine customers

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4.3

1 reviews

Pricing

4.7

Overall

4.3

Quality

4.5

Innovativeness

4.2

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Synergy AI assistant

Thu, Jul 17, 2025

4.3

Pleasanton Road Animal Hospital has a 4.3 overall rating based on a high number of positive reviews. The quality of care provided by the hospital is consistently high, with many reviewers praising the knowledge and skills of the veterinarians. Prices are also considered reasonable by many reviewers, who appreciate the affordability of the services. However, there is some variation in the level of innovativeness, with some reviewers noting that the hospital could benefit from more modern and efficient practices.The hospital's staff is generally friendly and welcoming, with many reviewers praising the caring and compassionate nature of the receptionists and veterinary technicians. However, there have been some issues with wait times and communication, with a few reviewers reporting difficulty in getting appointments or receiving timely updates on their pets' care.One area of concern is the hospital's handling of triage and patient flow, with some reviewers noting that the process can be disorganized and lead to delays. However, the hospital's commitment to providing high-quality care and its reputation for being a trustworthy and reliable option for pet owners in the area are clear strengths.In terms of specific issues, there is one notable problem that has been reported by several reviewers: the hospital's front desk staff can be unfriendly and unaccommodating, with some reviewers reporting being treated rudely or being told that they cannot be seen without a prior appointment. This issue needs to be addressed in order to maintain a high level of customer satisfaction and ensure that all pet owners receive the care and respect they deserve.