PNC Bank

3.7

• (1 reviews)

6626 W Loop 1604 N Street 3 Ste 304, San Antonio, Texas 78254

See All photos

Directions

Call now

Website

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Onsite services

Photos & videos

See All

Reviews

All our ratings are from genuine customers

Submit a review

3.7

1 reviews

Overall

3.7

Quality

3.2

Submit a review

Synergy AI assistant

Fri, Jul 18, 2025

3.7

The location is wheelchair accessible, with both parking and entrance facilities available for people with disabilities. The working hours are consistent, with a standard Monday to Friday schedule and limited hours on Saturdays. The phone number and web link are available for customers to contact the bank or access more information.While the staff seems to be friendly and helpful in some cases, such as with customer service representatives like Manny, Jason, and Stevie, there have been some issues with understaffing and poor service, as experienced by some customers. One reviewer even reported being skipped by a bank employee to help a friend, which can be frustrating for customers who are waiting to be served.On the other hand, the bank's staff has been praised for their good attitude, efficiency, and ability to help customers with their needs. Some reviewers have also appreciated the bank's willingness to accommodate their language needs, such as with Spanish-speaking staff.There have been some issues with customer service, including long wait times and unhelpful representatives. One reviewer reported having to drive to a different location to get help with a problem, which can be inconvenient for customers.Overall, the location seems to have some inconsistent service and staffing issues, but the staff is generally friendly and helpful. The bank's facilities and working hours are convenient for customers, but there may be some room for improvement in terms of customer service.