San Antonio
Popeyes Louisiana Kitchen
11.37
11.37
Overview
Louisiana-inspired fast-food chain known for its crispy fried chicken, chicken sandwiches & fries.
Features
Credit cards
Debit cards
NFC mobile payments
Outdoor seating
Takeout
Dine-in
Dinner
Solo dining
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Small plates
Dinner
Dessert
Seating
Restroom
Wi-Fi
Family-friendly
Groups
Tourists
High chairs
Free parking lot
Parking
Delivery
Lunch
Comfort food
Late-night food
Lunch
Free street parking
Great tea selection
Kids' menu
Onsite services
Quick bite
Casual
College students
Good for kids
Drive-through
No-contact delivery
Counter service
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Quality
Innovativeness
Overall
Pricing
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The overall experience at this Popeyes location is average. The quality of the food is just above average, with some reviewers mentioning that the chicken was sometimes overcooked or dry. The pricing is also just above average, with some reviewers feeling that it's a bit steep for the quality of food they received. On the other hand, the innovativeness of the menu is a highlight, with some reviewers praising the variety of options and flavors. However, there are some issues with cleanliness and customer service, with some reviewers mentioning that the staff was rude or unhelpful. One of the biggest concerns is the issue of missing or incorrect orders, which has been reported by multiple reviewers. It seems that the staff is not always attentive or thorough when taking orders, leading to mistakes and frustration for customers. Overall, this location has the potential to be a great spot for fast food, but it needs to work on improving its consistency and customer service to live up to its reputation.The cleanliness of the restaurant is a major concern, with multiple reviewers mentioning that the tables and floors were dirty or littered with trash. This is unacceptable for a fast food joint, and it's a wonder that the health department hasn't shut them down yet. On the other hand, the staff seems to be friendly and welcoming, although some reviewers have mentioned that they can be a bit slow or unhelpful at times.The menu is a highlight, with a variety of options to choose from, including sandwiches, salads, and combos. The prices are a bit steep, but the quality of the food is generally good. However, some reviewers have mentioned that the portions are small or that the food is not worth the price.The restaurant is open late, which is a plus for customers who want to grab a quick bite after hours. However, some reviewers have mentioned that the staff is not always attentive or thorough when taking orders, leading to mistakes and frustration for customers.Overall, this location has the potential to be a great spot for fast food, but it needs to work on improving its consistency and customer service to live up to its reputation. With a little bit of effort, this Popeyes could be a top-notch destination for hungry customers.
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