business or service...

San Antonio

Popeyes Louisiana Kitchen

3.3

• (1 reviews)

18415 Rim Dr Drive, San Antonio, Texas 78257

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Overview

Louisiana-inspired fast-food chain known for its crispy fried chicken, chicken sandwiches & fries.

Features

Delivery

Restroom

Counter service

Debit cards

Lunch

Drive-through

Wheelchair accessible restroom

Kids' menu

Outdoor seating

Dinner

Quick bite

Dinner

Wheelchair accessible seating

Takeout

Free parking lot

Solo dining

Good for kids

Lunch

No-contact delivery

Family-friendly

Wheelchair accessible entrance

Dine-in

Seating

Wheelchair accessible parking lot

Dessert

Free street parking

High chairs

Casual

Tourists

Credit cards

Wi-Fi

Great tea selection

Parking

Comfort food

Groups

NFC mobile payments

Photos & videos

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Reviews

All our ratings are from genuine customers

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3.3

1 reviews

Overall

3.3

Innovativeness

4.1

Quality

3.2

Pricing

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

3.3

The Popeyes Louisiana Kitchen location at Rim Drive is a decent spot for quick and satisfying meals. With a 3.5-star overall rating, it's clear that the business has its strengths and weaknesses. The quality of the food is generally good, with many customers raving about the delicious fried chicken, but some have noted that the portions can be small and the sides may not always be up to par. The pricing is reasonable, with most meals falling in the $10-$20 range, making it a great option for budget-conscious diners.However, the service at this location has been a major issue for many customers. Some have reported long wait times, mistakes in their orders, and rude or unhelpful staff. This has led to a number of low-star reviews and complaints about the business.In terms of innovativeness, the Popeyes location at Rim Drive has made some efforts to stay ahead of the curve, such as offering a variety of promotions and discounts to customers. However, some customers have noted that the menu can feel a bit stale and in need of some updating.One major issue that stands out is the lack of air conditioning in the restaurant. Several customers have reported that it can be unbearably hot inside, making for an uncomfortable dining experience. This is particularly concerning given the location's outdoor seating area, which can be a lovely spot to enjoy a meal on a nice day.Overall, while the Popeyes location at Rim Drive has its strengths, it also has some significant weaknesses that need to be addressed. With a bit more attention to service and a focus on improving the overall dining experience, this location could become a top destination for Popeyes fans in the area.