The location is easily accessible, with a wheelchair-accessible parking lot, restroom, and entrance. The working hours are clear, with Monday to Friday from 8:30 to 17:30 and Sunday from 9:00 to 17:00. However, the clients' feedback suggests that there might be issues with communication and organization. One client reported not receiving a text with the address after asking for it, and another client had to wait for over an hour past their appointment time. The staff is described as "super rude and unempathic" in one review, while another client praised the friendly staff. The business has a co-brand with Premier Medical Imaging and provides amenities such as a restroom.