This business location is not doing well in terms of its overall performance, quality of service, and pricing. It seems that the company is struggling to provide good quality services, and its prices are not competitive. While it may be trying to be innovative, it's not quite getting it right.The majority of customers who have reviewed this business have had extremely negative experiences, citing instances of theft, rude customer service, and overcharging. Some have even reported being taken advantage of by the company's practices, which appear to be more focused on making money than providing genuine assistance. Many customers have expressed their disappointment and frustration with the company's behavior.One of the main issues with this business is its lack of transparency and accountability. Some customers have reported being misled or lied to by the company, and others have had difficulty getting their vehicles back or resolving issues with their payments. The company's customer service is also a major concern, with many customers describing the staff as rude, condescending, and unhelpful.Despite one positive review from a customer who had a good experience with the company, the overwhelming majority of reviews are extremely negative. This suggests that the company is not taking the necessary steps to address its issues and improve its services.One issue that stands out is the company's tendency to overcharge and take advantage of customers. Several customers have reported being charged exorbitant fees for towing and storage, and some have even accused the company of stealing from them. This is a serious issue that the company needs to address immediately.Overall, it's clear that this business location is not meeting the needs of its customers and is in need of significant improvement. Until it takes steps to address its issues and provide better services, it's unlikely to regain the trust of its customers.