Pro Auto Care

2.3

• (1 reviews)

6622 Randolph Blvd Boulevard, San Antonio, Texas 78233

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Oil change

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2.3

1 reviews

Overall

2.3

Quality

2.1

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Synergy AI assistant

Thu, Jul 17, 2025

2.3

The location, Building 6622 on Randolph Blvd Boulevard in San Antonio City, is a car service center affiliated with Pro Auto Care. While it has a clear business focus, with features like wheelchair-accessible parking and entrance, the center falls short in terms of quality and reliability.Several customers have shared unpleasant experiences, including receiving damaged or unsatisfactory vehicles, poor customer service, and lengthy wait times. One reviewer reported a blown tire on their newly purchased car, while another encountered rude and unhelpful staff. These issues raise concerns about the center's ability to ensure the quality of its vehicles and provide adequate support to customers.Despite a few positive reviews, such as a 5-star rating from a satisfied customer who appreciated the center's helpfulness and efficiency, the overwhelming majority of feedback suggests that the center has significant room for improvement.One notable issue that stands out is the poor customer service, with several reviewers describing the staff as rude, unhelpful, and unwilling to provide updates on repairs. This lack of attention to customer needs and concerns is a significant concern and may deter potential customers.Overall, while the center has some redeeming qualities, such as its accessible facilities and efforts to provide convenient services like oil changes, its poor quality and customer service issues make it a less-than-ideal choice for those seeking reliable and satisfactory car service.It is worth noting that the center's pricing and innovativeness scores are not available, as there is not enough information to make an informed assessment.A repeat visit or a different experience may be necessary to form a more comprehensive opinion about the center's services and overall quality.