San Antonio
Pronto Insurance
8.31
8.31
Overview
Are you looking to buy auto insurance? Pronto Insurance offers insurance for home, renters, motorcycles and more. Get a free quote and start saving.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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The Pronto Insurance location on Eisenhauer Rd in San Antonio City seems to be a decent spot for getting insurance services. The staff is generally friendly and helpful, as mentioned by several customers. The office has wheelchair-accessible parking and entrance, making it convenient for people with mobility issues. However, there are some issues with the website and phone service, with some customers experiencing difficulties with payments and getting in touch with representatives.The location has a good reputation, with a 3.8-star rating based on third-party reviews. However, there are some one-star reviews that mention poor customer service, difficulties with payments, and a lack of availability for payments over the phone. On the other hand, many customers have had positive experiences, praising the staff's helpfulness and the office's convenience.One of the main issues seems to be with the website, which some customers have found to be unuser-friendly and prone to freezing. Additionally, some customers have reported being hung up on or not being able to get in touch with representatives over the phone. Despite these issues, the location seems to be generally well-regarded and worth considering for insurance services.To improve, the location could focus on resolving the website and phone service issues, as well as providing more clear and accurate information to customers. With some adjustments, Pronto Insurance could become an even more convenient and reliable option for people in San Antonio City.
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