San Antonio
Pronto Insurance
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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This location has a wheelchair accessible parking lot and entrance, making it convenient for people with mobility issues. The Pronto Insurance agency is located at Building 4438, Culebra Rd Road, Suite 105, in San Antonio City. You can reach them by phone at +12105494035 or visit their Facebook page at https://www.facebook.com/prontoinsurance69. They are open Monday through Friday from 9:00 AM to 7:00 PM, but closed on weekends.The agency has received generally positive reviews from customers, with an overall rating of 3.9 out of 5 stars. Most customers have praised the friendly service and convenient location. However, there have been some issues with customer service, including one customer who felt misled about the payment process and another who felt that the staff was more interested in watching TV than assisting them.Despite these issues, the agency has also received praise for its convenient payment options and competitive pricing. It's worth noting that some customers have mentioned that they were able to save money by paying online, rather than in person. Overall, this location seems to be a good option for people looking for life insurance, but it's worth being careful when making payments or renewals, as one customer noted that they were not given a receipt and had to go back to ask for one.One major issue that needs to be addressed is the payment process. One customer felt misled about the payment process and was charged a $46 payment fee without being told about it. This is not only frustrating but also feels dishonest. The agency should work on making their payment process more transparent and clear for customers.
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Categories
Financial Service
Life Insurance
Insurance agency
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