Pronto's Collision

4.3

• (1 reviews)

3827 Pleasanton Rd Road, San Antonio, Texas 78221

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Restroom

Identifies as women-owned

Identifies as Latino-owned

Mechanic

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Reviews

All our ratings are from genuine customers

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4.3

1 reviews

Overall

4.3

Quality

3.8

Pricing

5.0

Innovativeness

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

4.3

Pronto's Collision is a reputable car parts business located at Building 3827, Pleasanton Rd Road in San Antonio City. The business has a strong reputation for its quality services, with many customers praising the exceptional work done by the staff. The team, including Carmen and Joel, are highly skilled and provide top-notch service, making the experience enjoyable and stress-free for customers.The business has a wide range of amenities, including a restroom and a mechanic, making it a convenient location for customers. The location is also wheelchair accessible, with a parking lot and entrance that cater to people with disabilities.The business is owned by a Latino woman, which is a significant plus in terms of diversity and inclusivity. However, there have been some issues with customers being charged more than quoted, which is a major concern.In terms of pricing, the business seems to offer very competitive rates, with many customers praising the affordability of the services. However, the quality of work sometimes falls short of expectations, which is a concern.Overall, Pronto's Collision is a solid choice for customers looking for reliable car parts services. While there are some issues with the quality of work, the business has a strong reputation for its customer service and pricing. It is essential to be aware of the potential issues and to carefully review the estimate before signing up for services.One area that needs improvement is the attention to detail and the quality of work. While the staff is friendly and professional, there have been instances where the work was not done to the expected standard. This can be frustrating for customers who are expecting high-quality services.It's also worth noting that the business has a 4.4-star rating on third-party platforms, with over 22 reviews from satisfied customers. However, there have been some negative reviews from customers who were not satisfied with the services provided.