Prosperity Bank

3.3

• (1 reviews)

2610 E Common St Street, New Braunfels, Texas 78130

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Overview

Use this locator to find all Prosperity Bank ATMs and Locations. Prosperity Bank does not monitor this website.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Drive-through

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Reviews

All our ratings are from genuine customers

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3.3

1 reviews

Overall

3.3

Quality

4.0

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Synergy AI assistant

Fri, Jul 18, 2025

3.3

This bank has a decent reputation, with a 4-star overall rating based on customer reviews. The staff is generally friendly and helpful, with some reviewers praising the service they received. However, there are some issues with customer service, with some reviewers reporting long wait times and unhelpful employees. One reviewer had a particularly bad experience, reporting that they were treated rudely by bank employees and that the bank was unhelpful in resolving their issue.Some reviewers have praised the bank's location and accessibility, noting that it is easily accessible by car and has a convenient drive-through service. However, others have reported issues with the bank's hours of operation, noting that it is not open on weekends.In terms of pricing, it is unclear how competitive the bank's rates are, as this information was not provided in the reviews. However, some reviewers have mentioned that they have had issues with fees, which may indicate that the bank's pricing is not the most competitive.The bank's innovativeness is also unclear, as this information was not provided in the reviews. However, some reviewers have praised the bank's use of technology, noting that they were able to easily access their accounts online and make transactions remotely.Overall, this bank has some strengths and weaknesses, and customers may want to do some additional research before deciding whether to bank there. One issue that stands out is the inconsistent customer service, with some reviewers reporting positive experiences and others reporting negative ones. This suggests that the bank may need to work on improving its customer service training and policies.