Public Storage

4.7

• (1 reviews)

12214 Starcrest Dr Drive, San Antonio, Texas 78216

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Overview

Call or book online at Public Storage near 12782 W 10 Mile Rd, South Lyon, MI, to get your 1st month's rent for only $1 — limited time only. South Lyon self-storage units offering a variety of unit sizes, climate-controlled storage and more, conveniently located near you.

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Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

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4.7

1 reviews

Quality

4.3

Overall

4.7

Innovativeness

4.9

Pricing

4.4

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Synergy AI assistant

Fri, Jul 18, 2025

4.7

The facility has been a reliable option for storage needs, with a majority of customers praising the helpful and friendly staff, particularly Monica and Jay. The facility is well-maintained, clean, and secure, with easy access and modern amenities. However, some customers have reported issues with the elevators and temperature control in certain units. The pricing has been a point of contention for some, with some customers feeling that the rates increased too quickly. Overall, the facility has a strong reputation for excellent customer service, but may require some improvements in terms of maintenance and pricing. The facility has received overwhelmingly positive reviews from customers, with a rating of 4.6 out of 5 stars. However, there have been a few negative reviews, including one customer who reported that their unit was burglarized after the facility's exit gate was left unsecured. The facility has taken steps to address this issue, but it is worth noting that customers should be cautious and take necessary precautions to secure their belongings.One issue that has been raised by customers is the continuous changing of representatives, which can make it difficult for customers to establish a relationship with a single person. However, the facility has taken steps to address this issue by providing excellent customer service and ensuring that customers are well taken care of.The facility's hours of operation are 6am-9pm daily, which provides customers with a convenient and flexible option for accessing their storage units. The facility's website and online payment system are also user-friendly and make it easy for customers to rent and manage their storage units.