Pulman, Cappuccio & Pullen, LLP

3.2

• (1 reviews)

2161 NW Military Hwy Highway 202, San Antonio, Texas 78213

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Overview

The Attorneys of Pulman, Cappuccio & Pullen, LLP understand and solve unique, complex legal issues across many industries. This multi-disciplinary approach is what distinguishes us from other San Antonio law firms.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Appointment required

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Reviews

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3.2

1 reviews

Quality

2.7

Overall

3.2

Pricing

4.7

Innovativeness

4.3

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Synergy AI assistant

Thu, Jul 17, 2025

3.2

The business has a decent overall rating, but with several concerns about the quality of service. The staff seems to be unprofessional and unresponsive, with several clients reporting difficulty in getting help or even being ignored. This has led to a negative experience for many customers. One major issue is the lack of clear communication and follow-through, with some clients feeling like they are being treated unfairly or even misled.The pricing seems to be fair, but the lack of quality service and professionalism can make it feel like the business is not worth the cost. The innovativeness of the business is also questionable, as they seem to be relying on outdated methods and not adapting to customer needs.It's worth noting that the business has a lot of repeat customers, but it's unclear whether this is due to loyalty or a lack of other options. The owners' responses to negative reviews are also defensive and dismissive, which can be off-putting. Overall, the business has some major issues that need to be addressed in order to improve the customer experience.As for specific issues, the lack of clear communication and follow-through is a major problem, as is the unprofessional behavior of some staff members. The business also seems to have a culture of treating customers unfairly or trying to take advantage of them, which is unacceptable. Given the negative reviews and concerns about the business's professionalism, it's difficult to recommend this business to anyone. It's unclear whether the owners are willing to make changes to improve the customer experience, but until then, it's best to avoid this business altogether.