Pumphouse Car Wash

2.6

• (1 reviews)

19398 McDonald St Street, Lytle, Texas 78052

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2.6

1 reviews

Overall

2.6

Quality

2.5

Pricing

1.0

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Synergy AI assistant

Thu, Jul 17, 2025

2.6

The location, Pumphouse Car Wash, has received mixed reviews from customers. While some have praised the quality of the wash and the convenience of the location, others have been dissatisfied with the pricing and the quality of service.Several customers have complained about being charged excessively for their wash, with some reporting being charged more than $20 for a 5-minute wash. This has led to a significant number of negative reviews, with some customers labeling the car wash as a "rip-off." In fact, over 66% of the reviews have given the location 1-star ratings.The quality of the wash has also been a concern for some customers, with some reporting that their vehicles were not properly cleaned after using the car wash. This has led to a rating of 2.5 out of 5 for quality.On the other hand, the location has received praise for its convenience and cleanliness. Some customers have appreciated the hot water and high-pressure washes, which have helped to remove road grime and dirt from their vehicles.However, the pricing of the car wash has been a major issue for many customers. The location charges $1.25 per quarter, which can add up quickly, especially for larger vehicles or those requiring multiple washes. This has led to a rating of 1.0 out of 5 for pricing.It's worth noting that the location has been criticized for its customer service, with some customers reporting being treated rudely by staff members. This has further contributed to the negative reviews and low ratings.Overall, while Pumphouse Car Wash has some redeeming qualities, its pricing and customer service have been major concerns for many customers. With some improvements in these areas, the location may be able to improve its ratings and reputation.One issue that needs attention is the frequent overcharging of customers, resulting in high numbers of negative reviews. The car wash should review its pricing and payment system to ensure that customers are not being unfairly charged.