business or service...

San Antonio

Pure Posh Salon

4.5

• (1 reviews)

22610 US-281 Street, San Antonio, Texas 78258

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Overview

Pure Posh Salon is the ONLY Redken elite salon in the city of San Antonio and one of the few select elite salons in the country. We are a full service salon.

Features

NFC mobile payments

Credit cards

Checks

Wheelchair accessible parking lot

Wheelchair accessible entrance

Appointment required

LGBTQ+ friendly

Appointments recommended

On-site parking

LGBTQ+ friendly

Wheelchair accessible restroom

Beverages

Debit cards

Restroom

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Reviews

All our ratings are from genuine customers

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4.5

1 reviews

Quality

3.8

Pricing

4.9

Innovativeness

4.5

Overall

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

4.5

The salon's overall experience is decent, but with some room for improvement. The quality of service is somewhat inconsistent, with some excellent stylists like Jenae, Celina, and Paige, but also some negative experiences like the one described by the client who felt disrespected and humiliated. The pricing is generally reasonable, but the high-end products and services may not be worth the cost for some clients. The salon's innovativeness is notable, with a focus on using high-quality products and offering a range of services, including balayage and keratin treatments.The salon's strengths include its welcoming and inclusive atmosphere, with a focus on LGBTQ+ clients and a commitment to providing excellent service. The staff is generally friendly and knowledgeable, with many stylists taking the time to educate clients on hair care and provide personalized attention. The salon's modern and clean facilities are also a plus.However, the salon's weaknesses include the inconsistent quality of service, with some stylists not meeting the high standards set by others. The salon's high-end pricing may also be a barrier for some clients, and the products and services may not be worth the cost for those who are not looking for a premium experience.One notable issue is the lack of communication and respect shown to clients who have had negative experiences. The salon's response to the client who felt disrespected and humiliated was inadequate, and it's clear that the staff could benefit from additional training on customer service and conflict resolution.Overall, the salon has potential, but it needs to work on improving the consistency of its service and providing a more personalized and inclusive experience for all clients.