San Antonio
Quality Automotive Service
32.81
32.81
Overview
Whether your needs routine maintenance or an entire transmission replacement, the mechanics at Quality Automotive Service have your back. Come visit our auto shop in Pipe Creek, TX.
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Onsite services
Oil change
Mechanic
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Overall
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This car service location has a well-organized and accessible building. The address is easy to find, located on TX-16 Street in Pipe Creek City. The phone number and website are easily accessible. The staff seems to be friendly and welcoming. The reviews praise the services, including oil changes, alignments, and engine repairs. However, there are some negative reviews complaining about poor customer service, excessive costs, and unsatisfactory work. Some reviewers have experienced issues with communication, including voicemails and unreturned calls. A few reviewers have also expressed concerns about the quality of work, including a case of a potentially faulty transmission repair. The overall experience seems to be mixed, with some reviewers being very satisfied and others being disappointed. Some issues should be addressed by the business to improve customer satisfaction, such as improving communication and ensuring the quality of work. This would likely lead to a higher overall rating and more positive reviews. The location appears to have a strong reputation in the community, with many reviewers praising the honesty and transparency of the staff. However, some reviewers have expressed frustration with the prices, suggesting that they may be higher than those at other car service locations. One issue that stands out is the case of a potentially faulty transmission repair, which suggests that the business may need to improve its quality control processes to prevent similar issues in the future.
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