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San Antonio

Rack Room Shoes

3.8

• (1 reviews)

3017 Market Center Drive Street, Morrisville, North Carolina 27560

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Overview

Footwear chain stocking a wide range of brand-name shoes for men, women & kids, plus accessories.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Onsite services

Quick visit

In-store pickup

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Reviews

All our ratings are from genuine customers

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3.8

1 reviews

Pricing

4.1

Quality

3.4

Overall

3.8

Innovativeness

4.3

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Synergy AI assistant

Fri, Jul 18, 2025

3.8

The store, Rack Room Shoes, is a well-known footwear chain that offers a wide range of brand-name shoes for men, women, and kids. The location in Morrisville is one of the many branches across the country. The store's overall experience is slightly above average, with a score of 3.8 out of 5. This rating is based on various customer reviews and feedback.In terms of quality, the store receives a rating of 3.4 out of 5. Some customers have praised the variety of shoes available, while others have mentioned that the quality of some shoes may not be up to par. The store seems to have a decent selection of shoes, but the quality may vary depending on the specific item.The pricing at Rack Room Shoes is generally considered fair, with a rating of 4.1 out of 5. Customers have noted that the prices are competitive, and the store often offers discounts and promotions. However, some customers have mentioned that the prices can be a bit high for certain items.In terms of innovativeness, the store receives a rating of 4.3 out of 5. Rack Room Shoes has implemented various features such as NFC mobile payments, debit cards, and credit cards for convenient payment options. The store also offers onsite services and in-store pickup for added convenience.One major issue that has been mentioned by several customers is the customer service. Some customers have reported rude and unhelpful staff members, which has negatively impacted their overall experience. This issue is a significant concern and needs to be addressed by the store.Overall, Rack Room Shoes in Morrisville is a decent option for those looking for a wide range of shoes at competitive prices. However, the store needs to work on improving its customer service to provide a better experience for its customers.