The experience at this medical facility is generally positive, with many patients expressing gratitude for the care they receive from Dr. Reyes and his staff. The doctor is described as knowledgeable, professional, and caring, with a willingness to listen to patients' concerns and provide thorough explanations. The staff is also praised for being friendly, patient, and helpful. However, there are some negative reviews that mention long wait times and issues with scheduling, which may be a concern for some patients. Overall, the facility seems to be providing good quality care, but may need to work on improving wait times and scheduling processes. One notable issue is the long wait times, which can be frustrating for patients who have to spend a significant amount of time waiting to see the doctor. Despite this, the staff's friendliness and helpfulness are consistently praised, and many patients have had positive experiences with Dr. Reyes and his team.