The business location is wheelchair accessible, making it convenient for customers with mobility issues. The staff seems to be knowledgeable and understanding of tax laws, providing kind and friendly service.However, there was one reported incident of a customer being ripped off by a tax preparer who was not professional, did not answer questions, and rushed the customer through the process. This suggests that there may be inconsistency in the level of service provided by different staff members.The location has a web link and a phone number, making it easy to contact them. The co-brand Rapid Tax Inc suggests that they may have a strong reputation and experience in the field of tax attorneys.