RBFCU - Creekside

3.8

• (1 reviews)

204 Creekside Crossing Street, New Braunfels, Texas, 78130

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Overview

With high-value products and services, Randolph-Brooks Federal Credit Union (RBFCU) is a trusted financial partner for thousands of members in Texas, as well as around the world. RBFCU offers all the banking services you would expect from a leading credit union, and we've also made it our mission to help improve our members' economic well-being and quality of life. Our commitment to personalized service makes RBFCU membership the smarter banking choice.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Drive-through

Cash advance

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Reviews

All our ratings are from genuine customers

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3.8

1 reviews

Pricing

4.7

Overall

3.8

Quality

3.6

Innovativeness

4.5

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Synergy AI assistant

Fri, Jul 18, 2025

3.8

This business location provides a good experience for its customers. The quality of service is somewhat average, but there are some inconsistencies in the treatment of customers. The pricing is competitive, but some customers have complained about fees. The location has attempted to innovate with its services, but there is room for improvement. One issue that has been highlighted is the occasional unhelpful staff and long wait times, which can be frustrating for customers. It is recommended that the staff be more accommodating and that the location invest in additional staffing to improve wait times. Despite this issue, the location has received many positive reviews, with customers praising the friendly and helpful staff, the convenient drive-thru, and the wide range of services offered. Overall, this business location is a solid choice for those looking for a credit union, but it may benefit from some improvements to its customer service and wait times.